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Privacy Policy

At ETH Canvas, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you visit our website, place an order, or interact with our services.

1. Information We Collect

We collect only the information necessary to process orders, deliver products, and provide customer support. This may include:

  • Name and surname

  • Email address

  • Phone number (if provided)

  • Billing and shipping address

  • Order details

  • Payment confirmation (processed securely by third‑party providers)

  • Website usage data (via analytics tools)

We do not store or have access to your full payment card details. All payments are processed securely through trusted third‑party payment gateways.

2. How Your Information Is Used

We use your information to:

  • Process and fulfil orders

  • Deliver digital downloads

  • Communicate order updates

  • Provide customer support

  • Improve our website and services

  • Comply with legal and tax requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Digital Products

When purchasing digital products (such as ebooks), your email address is used to deliver the download link and provide access to your purchase. This information is stored securely and is not shared externally.

4. Data Storage & Security

We take reasonable technical and organisational measures to protect your information from loss, misuse, or unauthorised access. This includes secure servers, encrypted connections, and limited access to personal data.

5. Third‑Party Services

We use trusted third‑party providers for:

  • Payment processing (e.g., Paystack, Yoco)

  • Website hosting

  • Analytics

  • Email communication

These providers have their own privacy policies and comply with industry‑standard security practices.

6. Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and understand how visitors use the site. You can disable cookies in your browser settings if preferred.

7. Your Rights

Under South African POPIA regulations, you have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion (where legally applicable)

  • Withdraw consent for optional communications

To exercise these rights, contact us at: [your email address]

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

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